Please do not send individual team members process for clients. Emails sent to individual team members seeking process will not be answered.

Tim Chase brings a wealth of expertise in handling legal process, regulatory compliance, and cybersecurity. With a proven track record of developing comprehensive roadmaps that reduce costs and improve productivity, Tim is known for his big-picture thinking and keen eye for detail. His proactive approach to improving processes showcases his problem-solving skills and dedication, making him an invaluable asset to the team. An expert in analyzing existing procedures and implementing effective systems, strategies, and protocols, Tim has significantly improved the tools, workflow, and data visibility at ZGSS. His success in team training and motivation, paired with sound and ethical decision-making, has earned him the trust and respect of clients who rely on his professionalism and judgment.

Tim has experience in processing civil, criminal, and sensitive legal requests, as well as lawful intercept engineering and management. He’s familiar with DMCA issues and has worked with the National Center for Missing and Exploited Children (NCMEC) to develop policies and procedures for the timely handling of incidents. Tim has also provided testimony in numerous courtrooms and non-judicial settings.

​Before his tenure at ZGSS, Tim served as the Director of High-Speed Data (HSD) Security at a top cable services provider, where he oversaw security operations for over 3 million customers. He led a cross-functional team to peak performance, developed custom tools to fill operational gaps, and ensured full regulatory compliance.

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About Us

From our roots in one of the country’s leading privacy law firms to our role as a critical operations partner to top tech platforms, ZGSS is redefining what it means to deliver compliant, scalable, and secure legal process services.