Built on Expertise. Driven by Precision. Trusted at Scale.

From our roots in one of the country’s leading privacy law firms to our role as a critical operations partner to top tech platforms, ZGSS is redefining what it means to deliver compliant, scalable, and secure legal process services.

Our Story

ZGSS delivers expert-driven, technology-enabled legal process solutions to digital-first companies.

Founded by leaders in privacy and compliance law, we’ve grown into the trusted operations partner for some of the world’s most complex and high-volume legal request environments. Whether managing subpoenas, warrants, or national security requests, our work is defined by precision, trust, and efficiency—at scale.

Our Pedigree

Born from Legal Excellence

ZGSS was established by attorneys at ZwillGen, a nationally recognized privacy and data security law firm known for its deep expertise in government and civil legal requests. What began as a boutique solution to meet client needs has evolved into a full-service operation supporting global consumer platforms across industries.

Today, we remain grounded in compliance mastery, combining operational rigor with a commitment to privacy, security, and service excellence.

Our Leaders

Our team blends legal, operational, and technical expertise to deliver seamless, scalable support. From seasoned leaders to detail-driven analysts, we bring the right mindset and capabilities to every engagement.

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Shannon Walasinski
Business Operations Director
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Tracy Jones
Client Operations Director
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Bart Huff
Managing Director

Our Values & Approach

Integrity in Every Action. Precision in Every Process.

We believe legal process response isn’t just about fulfilling requests—it’s about doing so responsibly, defensibly, and efficiently.

Privacy-First

We protect user data while complying with legal obligations.

Precision-Driven

Every request, every workflow, and every escalation is handled with care.

Client-Centered

We act as an extension of your team—not just a vendor.

Built for Scale

Whether you need help with ten requests or ten thousand, we’re ready.

Our Culture

We’re a tight-knit, collaborative team that believes in delivering high-quality service every time. We support one another, celebrate our wins, and push ourselves to raise the bar every day. Alongside meaningful work, ZGSS has a culture grounded in trust, respect, and excellence.